Our verdict
Kiavi
- Min. credit score
- 660
- Loan amounts
- Not published
Pros
- Published teaser rates and a soft-pull online prequalification
- $30B+ originated across 100,000+ projects (company claim)
- No stated cash-reserve minimums
Cons
- Minimum credit score, loan amounts, and fees not published
- Marketing says 0.8x DSCR but its own guide says 1.1 to prequalify
- BBB profile not accredited, with unanswered complaints
See the math behind this score
- Value7.0 × .25 = 1.75
- Quality7.0 × .15 = 1.05
- Trust & reputation7.0 × .25 = 1.75
- Customer experience7.0 × .20 = 1.40
- Fit & eligibility7.0 × .15 = 1.05
marks the category median for each pillar across everyone we ranked.
Value: Publishes a footnoted teaser rate (5.875% at review) — above category norm; fees unpublished; 3-year prepay on the advertised option
Quality: 30-yr fixed, 5/1 & 7/1 ARMs, IO options; large tech platform; STR eligibility not addressed on-site; loan amounts unpublished; pending Figure acquisition (June 2026)
Trust & reputation: 13 years operating, $30B+ originated (claim); 24 CFPB complaints all-time (very low); Trustpilot ~4.6/700+; BBB A but not accredited with several unanswered complaints
Customer experience: Soft-pull online prequalification, praised portal and account managers; negative themes: extension fees, appraisal disputes, payment-process friction
Fit & eligibility: 49 states + DC (UT not served), up to 80% LTV, no reserve minimums; FICO floor not published (660 per third parties); 1.1 DSCR prequal floor vs 0.8x marketing
SOURCES: https://www.kiavi.com/loans/rental · https://www.kiavi.com/press/figure-acquires-kiavi · https://www.kiavi.com/about · https://www.consumerfinance.gov/data-research/consumer-complaints/search/ · https://www.trustpilot.com/review/kiavi.com · https://www.kiavi.com/guides/rental-loan-process
Kiavi scores 7.0/10 under our DSCR methodology: one of the category’s biggest platforms with genuinely good rate transparency and a light complaint file, held back by unpublished requirements and mixed servicing feedback.
What is Kiavi?
Kiavi is one of the largest lenders to residential real estate investors in the US. Founded in 2013 as LendingHome and rebranded in late 2021, the company says it has originated more than $30 billion in loans across 100,000-plus projects, lending in 49 states plus DC. It’s a technology-first lender: prequalification runs through an online platform with a soft credit pull. In June 2026, Figure Technology Solutions agreed to acquire Kiavi for $717 million; the deal keeps Kiavi operating as a subsidiary. Kiavi lists NMLS ID #1125207 in its site footer.
Kiavi’s DSCR loan program
Kiavi’s rental loan is a DSCR product: qualification rests on the property’s rent coverage rather than personal income, with no W-2s, tax returns, or stated cash-reserve minimums. It offers 30-year fixed, 5/1 and 7/1 ARMs, and interest-only options, up to 80% LTV, on single-family homes, PUDs, condos, and 2–4 unit properties. Kiavi publishes a teaser rate — "as low as 5.875%" at this writing — which is more transparency than many competitors offer. Its marketing cites DSCRs "as low as 0.8x," though Kiavi’s own process guide says 1.1 is the minimum to prequalify. Minimum credit score and loan amounts aren’t published; third-party sources report a 660 FICO floor. The advertised option carries no prepayment penalty after year three. Utah is the one state not served.
Strengths
Scale and track record are the headline: thirteen years operating and a claimed $30+ billion originated, with a very light federal complaint file — just 24 CFPB complaints on record, low for a lender this size. Rate transparency is genuinely above category norm, as is the soft-pull online prequalification, which won’t ding your credit to see terms. Reviewers on Trustpilot rate Kiavi around 4.6 out of 5 across 700-plus reviews, most often praising speed, responsive account managers, and the online portal.
Watch-outs
Kiavi doesn’t publish its minimum credit score, loan amounts, or fee schedule — you’ll need a quote to see real pricing, and an appraisal fee is due at application. The "0.8x DSCR" marketing sits uneasily beside Kiavi’s own guidance that 1.1 is the prequalification minimum. Its BBB profile is A-rated but not accredited, with several complaints marked unanswered; complaint narratives cluster around closing delays, appraisal disputes, and payment-process friction. Short-term-rental eligibility isn’t addressed on its site, and the pending Figure acquisition could change the program.
Who Kiavi fits
Kiavi fits investors who want a large, established DSCR lender with published starting rates and a fast, soft-pull online process — particularly those financing standard long-term rentals at moderate leverage. It’s a weaker match for borrowers who want every requirement in writing before applying, short-term-rental operators seeking explicit STR underwriting, or anyone in Utah, which isn’t served.
Ready to run your numbers with Kiavi?
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How we score
Every provider we rank is scored 1–10 across five weighted pillars. The weights for each comparison always sum to 100%, and any provider that fails one of our baseline checks — such as licensing or regulatory standing — is excluded from the ranking entirely. Each scorecard above shows the full arithmetic, so you can check our math.
- Value
- What you pay versus what you get.
- Quality
- How good the product, service, or offer itself is.
- Trust & reputation
- Track record, third-party ratings, complaint history, and licensing / regulatory standing.
- Customer experience
- Support, claims handling, onboarding, and overall ease of doing business.
- Fit & eligibility
- Who qualifies, availability, and geographic coverage.
Scores reflect our independent research as of the date shown on each provider. Compensation never changes a provider's score.
ConsumerAdviser is compensated by some of the companies that appear on this site. If you apply, sign up, or purchase through links on this page, we may earn a commission at no additional cost to you. The appearance and order of companies on this site may be based on a combination of factors, including compensation and user conversion rates, except where prohibited by law. No company is paid to hold a specific rank or position, and compensation never changes how we score what we review. This site does not include every company, product, or offer available in a category. Information is believed to be accurate as of each page's last-updated date and is subject to change.
The information on this page is for general informational purposes only and is not financial, legal, or investment advice, nor an endorsement or recommendation of any company, product, or service. Rates, terms, and availability change frequently and vary by applicant — verify details directly with any provider before making a decision, and consider consulting a qualified professional about your situation.
